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Date/Time: Tue, 25 Feb 2025 17:01:49 +0000



RTY Chart not working

View Count: 515

[2021-04-07 22:18:12]
User122513 - Posts: 28
My RTY chart is not working since March 26th and I do have live data for ES, NQ and RTY, but RTY is the only one not working.
[2021-04-08 09:29:57]
User907968 - Posts: 833
You've posted this on the User Discussion board. SC engineers do not look at this board.
You need to post this on the Main support board.
[2021-04-16 14:15:36]
Sierra Chart Engineering - Posts: 104368
First thing we want you to do is to update Sierra Chart to the current version. You should be receiving delayed data. Refer to:
Software Download: Fast Update

Make sure you are using the current symbols also by using this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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