Support Board
Date/Time: Tue, 25 Feb 2025 11:08:08 +0000
Trouble connecting 2nd Sierra to my computer
View Count: 533
| [2021-04-07 21:02:55] |
| Mila - Posts: 44 |
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Hi Support, For a while now, I had 2 Sierras connected to my computer, but one of the computers was corrupted so I had to do system restore to factory and wipe it clean and start over. When I re-downloaded Sierra on this computer again, I am not able to connect this Sierra to my Interactive Brokers data feed any longer. When I click on Global Settings - Data/Trade Service Settings Windows, I do not get Service scroll down section where I can input Interactive Brokers as my data feed. I just get Data/Trading Service Settings Window showing that I am connected in the [Sim] mode to SC DATA -All Services and I can't modify anything. Please help me fix this issue, I would like to connect my second Sierra to my Interactive Brokers data feed. |
| [2021-04-07 21:08:36] |
| John - SC Support - Posts: 38150 |
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Refer to the following for how to work with the new windows: Settings Windows Interface Specifically this section for how to select a service: Settings Windows Interface: Item List (Working with Sierra Chart Windows >> Selection Specific Options) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-08 14:07:54] |
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Update Sierra Chart to the current version: Software Download: Fast Update The drop-down list is automatically is now shown in newer versions for the Current Selected Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-08 14:08:14
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