Support Board
Date/Time: Tue, 25 Feb 2025 11:39:35 +0000
Market delta chart (cumulative delta bar volume) not displaying the AskV-BIdV values
View Count: 603
| [2021-04-07 17:12:19] |
| User262655 - Posts: 7 |
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Hi, I have downloaded chartbooks from my adviser. I am not seeing the values for AskV- BIdV or cumulative delta bar volume by tick chart. please send me a link for the solution Thanks |
| [2021-04-07 18:22:33] |
| John - SC Support - Posts: 38150 |
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The most likely reason for an issue is that the symbols that your adviser uses are different from what you use (different services). Open the Chartbook(s) and select Edit >> Translate Symbols to Current Service to ensure that you have the correct symbols in the chart. If you still have a problem, then we need more information on exactly what is happening and a screenshot would be helpful. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-08 00:05:27] |
| User262655 - Posts: 7 |
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Hi I did all that to switch symbols to current service. I have a blank TPO chart ( labeled NQ HVA) and a chart without data (labeled NQ Delta). I have attached the screenshots to this message. I did download the chartbook from my adviser and I tried it prior to connecting my CQG trading account. It was working like it should but only with delayed data. Now since I connected to CQG trading account I am getting real time data on other charts but these look blank without any data. Thanks Vbdonty |
 screenshot of sierra.png / V - Attached On 2021-04-08 00:01:32 UTC - Size: 74.97 KB - 213 views Attachment Deleted. screenshot of sierra.png / V - Attached On 2021-04-08 00:05:07 UTC - Size: 74.97 KB - 207 views |
| [2021-04-08 03:38:03] |
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Let's take one item at a time. You will not have TPO Profile Charts unless you are on Service Package 5 or 11: Description of Service Packages and Pricing Regarding the AskV-BIdV values, open a new chart and add this study: Bid Volume vs Ask Volume You should see bars with that study representing the Bid Volume and Ask Volume. Also fully re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-08 03:38:47
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