Support Board
Date/Time: Tue, 25 Feb 2025 10:27:04 +0000
My account number AC135281 is associated to a different person
View Count: 434
| [2021-04-06 14:46:52] |
| User316845 - Posts: 6 |
|
My name is Antonio S. Lopez AC135281 and i am starting to make sense why the $211 i deposited are now showing. I was sent a link from you guys to activate my Denali data feed when I saw someone else's name and information in my account. i believe there is another person by the name of Vincenzo Viviani, from Canada who is associated with my account AC135281. Might also be the case you are confusing me with a different user to whom and through your link i have deposited $211 into sierra assuming it was my account. Can you guys fix this issue for me, please? Kind regards, Antonio S. Poveda Lopez |
| [2021-04-06 15:41:41] |
| John - SC Support - Posts: 38150 |
|
We just tried to call you, but got a voicemail. Let us know when would be a good time to reach you to figure this out.
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