Support Board
Date/Time: Tue, 25 Feb 2025 07:32:11 +0000
Inaccurate Trading Account Balance
View Count: 589
| [2021-04-04 20:18:51] |
| cornbeefsoup - Posts: 8 |
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I have an account with broker: Stage 5 Trading/FCM: Advantage Futures. Issue is my cash balance for my account says $130 when it should reflect $3000. I have verified that $3000 is in my Advantage Futures account. The $130, however, is supposed to be the daily loss limit I assigned to Stage 5's risk desk for my account. Somehow those two figures must've gotten mixed up. Would appreciate assistance. Thank you. |
| [2021-04-05 02:44:49] |
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This must be a problem related to TT credit/margin data reporting which is not within our control. It will be solved when we release our own direct order routing: Now Released: Upcoming CME Direct Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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