Support Board
Date/Time: Tue, 25 Feb 2025 06:59:00 +0000
Charts are not loading up
View Count: 469
| [2021-04-02 15:07:54] |
| DG - Posts: 1 |
|
I have purchased Service pack 5 - Advanced (Monthly) - 36 USD / Month. But when load my chart book, cannot see the charts. I have attached message logs for analysis |
 sierra message logs_charts not laoding.txt - Attached On 2021-04-02 15:07:49 UTC - Size: 11.19 KB - 226 views |
| [2021-04-02 15:53:09] |
| John - SC Support - Posts: 38150 |
|
For some reason your File >> Data/Trade Service Settings >> Current Selected Service is not set to anything. Go to that setting and set it to SC Data - All Services. Then select OK to close that window. The system will disconnect and then reconnect to the data feed. You should be fine after that. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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