Support Board
Date/Time: Tue, 26 Nov 2024 11:50:41 +0000
Charts are exactly 10 minutes slow from set and synchronized time on computer and Clock
View Count: 656
| [2021-04-01 14:13:24] |
| User826383 - Posts: 5 |
|
My computer is synchronized and chart showing "Clock real time" study agree with computer clock, but charts are exactly 10 minutes behind. What am I doing wrong? http://www.sierrachart.com/image.php?Image=1617286024666.png |
 Chart and time not in synch.PNG / V - Attached On 2021-04-01 14:05:24 UTC - Size: 50.92 KB - 198 views Attachment Deleted. |
| [2021-04-01 15:10:40] |
| John - SC Support - Posts: 36286 |
|
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-09 04:18:44] |
| User826383 - Posts: 5 |
|
Study/Price Overlay I am trying to add oil price settlement time lines from a 1 minute chart to a 60 minute chart but the source chart (1Min) changes to a destination chart (60Min) time frame. I have "match source bars to destination bars" set to Yes but changing it to No still makes source bars chart (1Min) change to a 60 minute chart. I have used this previously for many years but now it doesn't work properly for me. What am I doing wrong? |
| Study Price Overlay settings.PNG / V - Attached On 2023-12-09 03:49:05 UTC - Size: 46.81 KB - 49 views Attachment Deleted. |
| [2023-12-11 14:49:19] |
| John - SC Support - Posts: 36286 |
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There is something else that is causing the Bar Period of the 1 minute chart to change. Either the charts are setup to be linked or another study is causing the change. Refer to the following: Chart Settings: Linking Unable to Change the Bar Time Period for Charts: Chart Being Referenced by Another Chart Preventing Bar Time Period Change For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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