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Date/Time: Mon, 25 Nov 2024 21:34:30 +0000



cme exchange fees

View Count: 1494

[2014-03-05 15:06:27]
wray - Posts: 12
ok i am officially and thoroughly confused about the exchange fee issue. up to now (meaning for several months) i have been using sc tick, trin, nyse adv dec issues and adv dec vol. even as early as monday of this week. today they are not working. is this a function of said new exchange fee structure? and how did i miss the part where my existing data pkg would change. did i not read the support board closely enough or was i mistakenly getting data that i should not have been receiving as a level 5 subscriber?
[2014-03-05 16:24:12]
Sierra Chart Engineering - Posts: 104368
The Sierra Chart market statistics are unrelated to the change with CME exchange fees.

You only need to update Sierra Chart to the current version by following the instructions here:
http://www.sierrachart.com/index.php?l=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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