Support Board
Date/Time: Tue, 25 Feb 2025 07:40:57 +0000
Trading
View Count: 613
| [2021-03-31 02:40:11] |
| User118473 - Posts: 16 |
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Hi, Thanks!!! I just made trade, can you please confirm everything is working fine? bc i have not edited the chartbook #2 but did #1 update the Global setting as below : If you can no longer can connect to the Sierra Chart Order Routing Service because of this, then follow the instructions below: (1) Within Sierra Chart, set Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data-All Services. (2) And then translate the symbols for your Chartbooks with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) Please let me know if anything need to be done from my end? Also, the P&L stays the same from AMP? Thank you, |
| [2021-03-31 04:01:29] |
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I just made trade, can you please confirm everything is working fine? You need to contact your broker about this. We do not know.If your broker is AMP, they would have set you up on the CQG system. Therefore you need to follow the set up instructions here: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-31 04:01:43
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| [2021-03-31 04:39:14] |
| User118473 - Posts: 16 |
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Hi, Yes, CQG has been just been activated just now. Could you please help with above #2 as it's little confusing to me...I did # 1 prior to CQG activation, do I need to do again after cgq activation? Thank you, Jonathan |
| [2021-03-31 13:28:49] |
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You need to follow the CQG set up instructions here: CQG Trading Platform Service: Setup Instructions Also update to the latest version, following the instructions here: Software Download: Fast Update This way, the symbols will be automatically updated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-31 13:28:57
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| [2021-04-01 13:05:18] |
| User118473 - Posts: 16 |
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Hi, I did updates above as instructed. Please help confirm all is good to be traded now? Thank you! |
| [2021-04-01 15:23:13] |
| John - SC Support - Posts: 38150 |
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According to our information you are still not setup to connect CQG. Be sure you follow through the instructions given in post #4.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-01 20:15:30] |
| User118473 - Posts: 16 |
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i made trades and the money was deducted from my AMP account... can you please check again?
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| [2021-04-01 21:15:27] |
| John - SC Support - Posts: 38150 |
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Please go to File >> Data/Trade Service Settings and tell us what the entry for Current Selected Service is set to. Also, in terms of a trade, we can not tell you if that has gone through or you. You would need to ask AMP that question. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-02 04:06:04] |
| User118473 - Posts: 16 |
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Hi, received daily statement from amp and the trade was processed reflecting on P&L... does this mean all is good ? Thanks in advance!
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| [2021-04-02 14:21:01] |
| John - SC Support - Posts: 38150 |
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Yes, if the trade went through, then that means that everything is setup properly.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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