Support Board
Date/Time: Mon, 25 Nov 2024 20:31:37 +0000
NYSE Tick data
View Count: 1275
[2014-03-05 09:23:20] |
User96105 - Posts: 113 |
Hi, I didn't get any NYSE Tick data trough yesterday. Is there/was there a problem with feed? Thanks |
[2014-03-05 15:34:50] |
User96105 - Posts: 113 |
Still no NYSE Tick data today!!
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[2014-03-05 15:39:38] |
Sierra Chart - Max - Posts: 5731 |
Post a copy of the Message Log following the steps here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
[2014-03-05 16:19:41] |
Sierra Chart Engineering - Posts: 104368 |
You need to update Sierra Chart to the current version. Follow the instructions here: http://www.sierrachart.com/index.php?l=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-03-05 16:45:58] |
User82076 - Posts: 16 |
I have the same problem, no NYSE TICK data (better to say no statistics data at all = Symbol unknown - having latest version 1102, package 5, data from OEC). Any suggestion?
Date Time Of Last Edit: 2014-03-05 17:35:39
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[2014-03-05 17:12:16] |
Sierra Chart Engineering - Posts: 104368 |
Update the Symbol Settings as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Let us know if that resolves the problem. Make sure you reconnect to the data feed after updating the symbol settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-03-05 17:18:30] |
User96105 - Posts: 113 |
That has worked for me thanks ~ I see you now offer S&P 500 Tick data ~ I'll give that a go. Many thanks |
[2014-03-05 17:39:01] |
User82076 - Posts: 16 |
No change, it did not help. Symbol is unknown
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[2014-03-05 17:54:33] |
Sierra Chart Engineering - Posts: 104368 |
No change, it did not help. Symbol is unknown What specifically do you need help with?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-03-05 17:56:54] |
User82076 - Posts: 16 |
How to see the data from your Market statistics, I am used to see TICK from NYSE Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-05 18:38:20 Symbol Error - TICK-NYSE is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2014-03-05 18:38:20 Symbol Error - TICK-NYSE is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2014-03-05 18:38:20 The network socket is connected. | 2014-03-05 18:38:20 HD Request # 6 - Sending historical data logon request message. | 2014-03-05 18:38:20 HD Request # 6 - Requesting Intraday data. Max. days to return: 1095. Start Date-Time: 2014-03-05 17:37:38. Record interval: 0 | 2014-03-05 18:38:20 HD Request # 7 - Error downloading historical Intraday data for TICK-NYSE. FIX reject reason: Unknown contract | 2014-03-05 18:38:20 HD Request # 7 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2014-03-05 18:38:20 HD Request # 7 - Intraday download COMPLETE for TICK-NYSE | 2014-03-05 18:38:20 Date Time Of Last Edit: 2014-03-05 18:00:41
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[2014-03-05 18:37:03] |
ktfroy - Posts: 85 |
Great job on the new Tick-nyse (and other market statistics) data! The constant data flow in milli-seconds is the best I have seen to date. Very useful - Thanks |
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