Support Board
Date/Time: Tue, 25 Feb 2025 05:44:26 +0000
payment problem
View Count: 643
| [2021-03-29 16:15:45] |
| User267907 - Posts: 17 |
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Hello, I was with sierra and AMP broker (CQG). I paid $ 26 (€ 22.11). In account control panel, I am still at 0.00 $ Please explain to me that my payment has not been taken into account. Alain Dua |
| [2021-03-29 17:27:07] |
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What was the method of payment that you used? PayPal or Stripe?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-29 17:27:18
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| [2021-03-29 17:35:21] |
| User267907 - Posts: 17 |
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Visa card
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| [2021-03-30 08:06:44] |
| User267907 - Posts: 17 |
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hello, I paid for 1 month stripe (by visa card) and the system did not update my payment. Do you know why ? Thank you for your reply Alain Dua |
| [2021-03-30 08:39:20] |
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We will check into this for you. Please give us some time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-30 18:19:37] |
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Please start a ticket here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Let us know the the date and approximate time of the payment, amount, and the last 4 digits of the card used. Sierra Chart Support |
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