Support Board
Date/Time: Tue, 25 Feb 2025 04:17:21 +0000
Confused, about the new Denali data feed.
View Count: 582
| [2021-03-26 22:03:43] |
| User679347 - Posts: 4 |
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Previously my broker paid for package 3 with CQG connection, I would like to try to switch to Denali, but how do I do it without loosing trading time? will I need to let my broker know that I have switched so I would not be charged for CQG and will there be downtime for me during this transition? Also is there a chance you could allow me to evaluate Advance package (11), so I can decide if it makes sense to stay with it going forward? Lastly, I trade F.US.MNQM21 which is a micro NQ and F.US.MESM21 for micro ES, will this be available through a standard $36/month package? |
| [2021-03-29 13:18:21] |
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There is no downtime at all for this. Contact your broker and tell them to cancel CQG market data exchange fees. And then at the beginning of April, make sure you are at the beginning of April in the US time zone, then activate the exchange you want here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed There is no cost for the first month. We have changed your Sierra Chart Service package now to 11. You can change it back at any time. Lastly, I trade F.US.MNQM21 which is a micro NQ and F.US.MESM21 for micro ES, will this be available through a standard $36/month package? Yes of course.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-29 13:19:47
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