Support Board
Date/Time: Mon, 25 Nov 2024 21:56:25 +0000
Can't Tell if OEC Sim Chart Trading Working
View Count: 1620
| [2014-03-04 20:56:21] |
| User59724 - Posts: 71 |
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I am using OEC (ATC Brokers) as my futures broker, so I set the config to "Open E Cry FIX/Fast" and I'm doing simulated trading on the chart, which I love. ATC Brokers did authorize Sierra Charts. But when I open the account balance info, I'm not seeing any of the account info from my broker. So I'm thinking when I am trading simulated on the chart it must be Sierra Charts simulated trading and maybe my OEC connection is not working? Help. I have the username, password, and trade account in the config exactly as ATC Brokers (OEC) set it up for me. The reason this matters now is because when I get ready to flip the switch to real money, I need to have this set connected properly to OEC. |
| [2014-03-04 22:05:31] |
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We still have to add the OEC Account Balance information on the new FIX connection. To make sure the orders go to OEC, disable trade simulation mode: http://www.sierrachart.com/index.php?l=doc/doc_Trading.html#DifferenceBetweenSimAndNonSim Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-04 23:02:38] |
| User59724 - Posts: 71 |
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I disabled trade simulation as you instructed. But now when I open Sierra Charts, it keeps trying to connect and cannot. I think you need the log, which is pasted below: Software version: 1099 | 2014-03-04 17:59:33 Usage end date: 2014-04-17 | 2014-03-04 17:59:33 Enabled for: Sierra Chart Historical Data Service. | 2014-03-04 17:59:33 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-04 17:59:33 Active service: Open E Cry FIX/FAST | 2014-03-04 17:59:33 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-04 17:59:33 2014-03-04 14:59:33 Local computer clock time | 2014-03-04 17:59:33 2014-03-04 22:59:33 GMT time | 2014-03-04 17:59:33 2014-03-04 17:59:33 Time zone adjusted time | 2014-03-04 17:59:33 Time difference to server time: 1 seconds. | 2014-03-04 17:59:33 Program path: C:\SierraChart\ | 2014-03-04 17:59:33 Data Files path: C:\SierraChart\Data\ | 2014-03-04 17:59:33 OS Version Number: 6.2 | 2014-03-04 17:59:33 Checking for new symbol settings for oec | 2014-03-04 17:59:33 Symbol settings are up-to-date for oec | 2014-03-04 17:59:34 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-04 18:00:18 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-03-04 18:00:18 The network socket is connected. | 2014-03-04 18:00:18 Starting SSL connection on the socket. | 2014-03-04 18:00:18 SSL socket is now connected. | 2014-03-04 18:00:18 OEC FIX Trading: Sending the Logon message. | 2014-03-04 18:00:19 Socket closed. No error. | 2014-03-04 18:00:19 The SSL socket was shut down successfully. | 2014-03-04 18:00:19 OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2014-03-04 18:00:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-04 18:00:19 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-04 18:00:19 Disconnected from Open E Cry. | 2014-03-04 18:00:19 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-04 18:00:19 Date Time Of Last Edit: 2014-03-04 23:18:38
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| [2014-03-04 23:23:02] |
| User59724 - Posts: 71 |
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Okay, now it is connected to data again, but I don't see whether it is connected to my OEC account. Wait, at the top of the chart I see "Sierra Chart 1099 CEM 1.cht Open E Cry FIX/FAST 2014-03-04" so it is apparently connect to OEC. But when I open up the OEC demo account, there is no balance. It is all blank, but OEC has a demo balance in there for me.
Date Time Of Last Edit: 2014-03-04 23:26:16
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| [2014-03-05 02:07:12] |
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If you want trade orders to go to the OEC simulation account, then you need to set the Server in Global Settings >>Data/Trade Service Settings to sim.openecry.com. However, your broker will need to provide you a Username and Password for the simulation server. Please contact them about that. And at this time, Sierra Chart does not support the OEC Account Balance data, so you will not see it in Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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