Support Board
Date/Time: Mon, 24 Feb 2025 21:55:58 +0000
some charts not updating
View Count: 503
| [2021-03-22 20:59:29] |
| JDP6 - Posts: 9 |
|
Hello, some of my charts in my chartbooks are not updating. ie. i have have several TPO and a reconstructed tap chart as well as one ES chart that are all stuck at fridays close. meanwhile my other charts are live and updating just fine. i have restarted Sierra, double checked the symbols etc...nothing has worked. thanks, |
| [2021-03-22 21:28:00] |
| John - SC Support - Posts: 38146 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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