Support Board
Date/Time: Mon, 24 Feb 2025 21:48:13 +0000
Transition from AMP and CQG
View Count: 606
| [2021-03-21 18:46:00] |
| User353429 - Posts: 2 |
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I am transitioning from a broker paid basis through AMP, to the required self pay basis. As such, I have purchased one month of level 10 and have the following questions: 1. My previous renewal date was 4-10, but is now shown as 4-4...can you tell me what has changed? 2. I am transitioning from CQG through AMP to Denali. What steps are needed to ensure a smooth transition? Do I have/need Denali login credentials? Thank you for your assistance, Tyler Waite |
| [2021-03-21 19:21:28] |
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The reduction in usage time is because of this: Package changed from 3 to 10.
And you currently have a 36 USD credit on your Sierra Chart account which will be used to renew the Service Package before it expires. If you are with AMP you will still need to use CQG for order routing. Follow the instructions here: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-21 19:21:54
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| [2021-03-21 20:05:02] |
| User353429 - Posts: 2 |
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Thank you. Do I have to use CQG for order routing? I would prefer to use SC Order Routing and Data. No mention of CQG order routing in instruction link.
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| [2021-03-21 23:18:51] |
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If your account is with AMP, then yes for now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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