Support Board
Date/Time: Mon, 25 Nov 2024 21:25:30 +0000
Problem with VXX (ETN) after upgrading t version 1100
View Count: 1118
| [2014-03-03 16:08:09] |
| User30668 - Posts: 108 |
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Hello SC Support, I have upgraded today from version 1097 to version 1100. With version 1100 I am now experiencing a problem with VXX (IPATH SP500 Short Term futures ETN) - the Daily chart keeps reloading and flashing the following two messages intermittently: "Downloading Historical Data. Bars may not appear until until complete" and "Historical Download Complete". At the same time the chart title bar is also intermittently flashing the following two messages: "VXX - IPATH SP500 Short Term Futures ETN" and "Continuous Futures Contract Pattern". The VXX intraday chart is working normally. And all the other charts with different instruments are working well too. I have opened a new chart for VXX but the problem persisted. Now I have rolled back to version 1097 again and everything is working well, including VXX. In case you need to know, for this kind of instruments I am using IB's data feed. I am attaching some lines of the message log in case you need it. Would you please take a look at this issue and fix it? Thank you. Date Time Of Last Edit: 2014-03-03 16:09:39
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Private File |
| [2014-03-03 17:58:48] |
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We apologize for this. Please go back to version 1099. There is a problem with Historical Daily data downloading with 1100. To go back to the prior version select Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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