Support Board
Date/Time: Mon, 24 Feb 2025 21:19:05 +0000
connect issue
View Count: 655
| [2021-03-18 20:44:43] |
| Dennis B. - Posts: 286 |
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Sent log
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| [2021-03-18 21:03:19] |
| John - SC Support - Posts: 38146 |
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Go to File >> Data/Trade Service Settings in the Sub-Instance that is having the problem and change the Server Port to 11098 and the Historical Data Server Port to 11099. Then select OK to close that window. Then select File >> Disconnect. Then select File >> Connect to Data Feed. If you continue to have a problem let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-18 21:05:02] |
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This is what we see: DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 48001 | 2021-03-18 16:35:08.068
DTC Client socket (1) | Creating socket. | 2021-03-18 16:35:08.068 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-03-18 16:35:08.068 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2021-03-18 16:35:08.068 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2021-03-18 16:35:09.098 * The instance of Sierra Chart that you are using as the server listening to port 48001, needs to be running. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-18 21:05:12
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| [2021-03-19 13:18:24] |
| Dennis B. - Posts: 286 |
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Sorry to bother, everything running fine this AM. Guess it self corrected or something....
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| [2021-03-19 17:28:03] |
| Dennis B. - Posts: 286 |
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Like I said all good. but the server port is 48001 and hist... 48002 ??
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| [2021-03-19 22:16:24] |
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Only you are going to know that. You set the ports. Not us. It does not help to ask us.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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