Support Board
Date/Time: Mon, 24 Feb 2025 19:23:53 +0000
Historical Data downloads while trading. intermittent interruption
View Count: 444
| [2021-03-18 15:21:22] |
| KylieV1618 - Posts: 67 |
|
Im having an issue, that while im trading, every 5-8 mins my charts start updating saying "Historical Data downloading".... And my DOM freezes....then jumps erradicately. (murphys law it always seems to happen right when I place a trade lol) Anyways.... Is there a way I can turn off updating of the historical chart, while Im trading?? Or is this because the data feed gets dropped for a split second which triggers this download?? What is the cause here? Thanks K |
| [2021-03-18 15:43:45] |
| John - SC Support - Posts: 38146 |
|
Given what you are stating then you are having some kind of connectivity issue such that it has to download the historical data. When you have this problem get us a copy of your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: