Support Board
Date/Time: Mon, 24 Feb 2025 19:07:12 +0000
EUREX
View Count: 799
| [2021-03-17 02:28:43] |
| User173833 - Posts: 12 |
|
hello the problEM is not CME and CBOT THE PROBLEM I CAN NOT ACCESS TO THE EUREX (FGBL / DAX ) Best Regards |
| [2021-03-17 08:01:00] |
| |
|
EUREX data is now part of the Denali Exchange Data Feed only. Here are the instructions to activate: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_EUREX Let us know if you need help. We have canceled and refunded the Sierra Chart Exchange Data Feed you have activated previously since you do not need it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-17 08:16:45] |
| User267701 - Posts: 66 |
|
Pardon me for taking this thread hostage: Is the EUREX datafeed quality on the same level, or even better than denali CME data? You posted recently a video where you show the Time&Sales resolution of the EUREX feed which is quite impressive. |
| [2021-03-17 08:47:28] |
| |
|
Is the EUREX datafeed quality on the same level, or even better than denali CME data? Well it certainly is comparable and it is the best EUREX data feed available anywhere. All of the technical information is here about it:Denali Exchange Data Feed: Technical Information Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-17 08:48:08
|
| [2021-03-17 16:11:59] |
| User173833 - Posts: 12 |
|
Hello for the moment i dont have any broker because just i have stoped my real trading account so i dont can completed this page Exchange Agreements - Uniform Subscriber Agreement Best regards |
| [2021-03-17 17:36:59] |
| John - SC Support - Posts: 38146 |
|
We are assuming that you are referencing the Exchange Agreements for the CME Group, as we see that you have already completed the agreements for the EUREX. In order to qualify for the lower priced Non-Professional Exchange Fees for the CME Group, you will need to have a trading account. it is not a problem for you to wait. You are not being charged anything extra at this time. You are still able to get the EUREX data and you can get the CME Group as delayed data for the time being. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-18 08:59:17] |
| User173833 - Posts: 12 |
|
Hello Precisely I don't have EUREX FOR THIS I WRITE TO YOU SINCE THE BEGINNING THAT I CAN'T OPEN EUREX and if i want to have CBOT AND CME what should i do? Best Regards |
| [2021-03-18 14:25:01] |
| |
|
You need to update Sierra Chart to the current version following these instructions: Software Download: Fast Update This is mandatory. For CME group data from the Denali data feed, you need to complete the agreements and activate the exchanges here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-18 14:48:33] |
| User173833 - Posts: 12 |
|
Hello For the EUREX it is settled May since the beginning of March I did not have it if you can give me a credit note now for the US market do I have to have a real trading account with a broker or not? for trading (ZB, ZN, NASSDAQ, DOWJONES, SP500 AND ALSO Mini Markets Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts Symbols: CME, GBLX, CBOT, CBOTM, COMEX, CXMI, NYMEX, NYMI Best Regards |
| [2021-03-18 15:47:44] |
| |
|
No we cannot issue a credit for the exchange fee. That goes to the exchange. Regarding data from the CME Group, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: