Support Board
Date/Time: Mon, 24 Feb 2025 18:15:12 +0000
Elevating Subinstance to Instance 1
View Count: 509
| [2021-03-15 21:31:27] |
| Gedman - Posts: 19 |
|
I have been using a 3 Instance SC set-up. Instance 1 is a stand alone chartbook that I have only used to download new data to. Instances 2 and 3 are art stand alone chartbooks that I distribute new data to from Instance 1. By error I attempted to download new data directly to Instance 1. The result is that the chart portion of Instance 1 turned into a blank black screen. Is is possible for me to change Instance 2 in my second chartbook into Instance 1, and then change Instance 3 in the third chartbook into Instance 2. Thus, I would end up with two chartbooks. |
| [2021-03-16 02:52:57] |
| |
|
. The result is that the chart portion of Instance 1 turned into a blank black screen. We do not know why this is the case.Is is possible for me to change Instance 2 in my second chartbook into Instance 1,
No, but you can copy files from the Data Files Folder from those installations to the main instance of Sierra Chart. Refer to:and then change Instance 3 in the third chartbook into Instance 2. General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: