Support Board
Date/Time: Tue, 25 Feb 2025 13:10:14 +0000
Changing Brokers at same time Sierra is making changes
View Count: 570
| [2021-03-09 16:04:38] |
| safetrades - Posts: 20 |
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Hello, I had AMP as my broker and have changed to Ironbeam with Rithmic. I also finally noticed that the Interactive Brokers account I have works with Sierra Charts.. How do I set up Sierra so that I can attach to either brokerage? The Ironbeam account uses Rithmic data feed, I'm not sure what IB uses. Also, what do I need to pay you monthly for something and will it work with either brokerage? Many, many thanks. Allison How do I connect my Sierra Charts to my Rithmic subscription? |
| [2021-04-09 21:47:00] |
| safetrades - Posts: 20 |
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Do you people ever actually answer anything? You wait 5 weeks and then send the inquiry back with no response.
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| [2021-04-09 22:04:16] |
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Do you people ever actually answer anything? Yes, many tens of thousands of responses as anyone can see looking at this Support Board. It is very obvious that we do answer all of the questions here that are within the scope of our support. Although we have been very busy, and this gotten overlooked. Some postings are getting missed in the last month.To use multiple Trading services, follow the instructions on this page: Using Multiple Data and Trading Services at the Same Time As far as using Rithmic, you just configure that through Global Settings >> Data/Trade Service Settings. In the same way as other services. But wait until the new integration becomes available in about a week or so. Also, what do I need to pay you monthly for something and will it work with either brokerage?
Yes. And you just need to follow the instructions below :Follow these instructions to add usage time to your Sierra Chart account:
1. Select "Help >> Account Control Panel" on the Sierra Chart software menu. On the displayed webpage, click on "Activate Services". Or you can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update/Set" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-09 22:05:54
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