Support Board
Date/Time: Mon, 24 Feb 2025 12:10:06 +0000
no access
View Count: 422
| [2021-03-09 04:07:49] |
| User689716 - Posts: 10 |
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Hello, i was just charged today by AMP for the month of march and I do not have access to the platfrom see statement below. March 1st was my charge for use last month which is my normal cycle. and i received a second charge this month today (8th) for what im assuming is March access.
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Private File Private File |
| [2021-03-09 16:25:02] |
| User689716 - Posts: 10 |
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it says John responded to my thread but i dont see a reply
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| [2021-03-09 16:30:38] |
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We need you to immediately contact AMP and have them remove that charge for Sierra Chart from your account. That is not a valid charge and they should never have done that. For now your Sierra Chart account is active. AMP canceled Sierra Chart on February 26 for your account. They should never have billed you for March. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-09 16:32:04
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