Support Board
Date/Time: Mon, 24 Feb 2025 12:03:53 +0000
Transact user- unable to connect sim
View Count: 451
| [2021-03-08 23:22:19] |
| User931593 - Posts: 28 |
|
Hi, Just updated to the latest version and when I log in it says it doesn't recognize my Transact user name or password. I am wondering if is because I have this account and Transact linked with the same email. The only way I could log in would to reset my password w the same password everytime I log in. |
| [2021-03-09 02:49:35] |
| |
|
We need some time to think about a solution.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-09 16:11:59] |
| |
|
We will implement a solution by tomorrow for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-09 16:12:08
|
To post a message in this thread, you need to log in with your Sierra Chart account: