Support Board
Date/Time: Mon, 24 Feb 2025 09:23:23 +0000
Question about CQG data and Package 3
View Count: 699
| [2021-03-07 22:55:46] |
| User752602 - Posts: 9 |
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Is service package 3 able to work with CQG data? There's been some back and forth over the last few weeks whether this is supported. I'm with AMP and I would like to stick with CQG for now, as it's always been fine for me. Also, I have no problem with paying as i've used your software since 2013. Can you tell me the reason AMP customers are switched for March and not April 1? I have had no communication from AMP at all in regards to the change. Thanks again for the great software. |
| [2021-03-07 23:07:25] |
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In your case the reason you would have to begin paying in March is because you logged into Sierra Chart late in the month. It is a special case. You just need to follow the instructions here: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-07 23:07:41
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| [2021-03-07 23:21:32] |
| User752602 - Posts: 9 |
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No problem, understood. In regard to my other question. Does service package 3 support CQG data at this time? |
| [2021-03-07 23:30:18] |
| Sierra_Chart Engineering - Posts: 18548 |
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The answer is yes to that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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