Support Board
Date/Time: Mon, 24 Feb 2025 15:48:13 +0000
periodically a low price of 0
View Count: 566
| [2021-03-06 02:38:19] |
| User735389 - Posts: 189 |
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i recently switched to stocks with IB as the broker (set to use SC Data) and im periodically running into an index where the lowest price is 0. I've made sure the data is coming from SC and i'm setting the check box and forcing redownloads/deleting the data file and redownloadig it (IB data tends to look very odd in the off hours). I'm noticing that periodically im getting a value of 0 in some of the data. Im assuming this is not expected behavior, how do i fix this? Is this just bad data that i need to report in? Some examples are KOSS, MRNA, ROKU, BYND... but its happening to alot of my symbols. Some symbols may only have 1 instance of this, while others have many. Btw im also using -BID prices but a quick test showed this happens with other price data as well. |
| [2021-03-06 03:20:43] |
| User735389 - Posts: 189 |
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upon further test there looks to be some kind of corruption. the rest of the values for that index (high, close, open, etc..) all seems to be erronous. redownloading the data doesnt fix.
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| [2021-03-08 14:48:20] |
| John - SC Support - Posts: 38117 |
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Please attach a screenshot of the issue so we can better understand what is happening. You can attach a screenshot by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-10 00:15:03] |
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If you are asking about data from Interactive Brokers we cannot help with that. You should definitely not encounter during regular trading hours, a zero value with the Sierra Chart Exchange Data Feed. You can see zero values in the premarket for US equities for the high/low. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-12 04:43:38
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| [2021-03-13 02:36:20] |
| User735389 - Posts: 189 |
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i see, hmm very strange, ill have to add some handling for that.
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