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Date/Time: Mon, 25 Nov 2024 22:02:43 +0000



order status request failed - error

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[2014-02-28 17:00:02]
M5amhan - Posts: 468
Hi,

When I am placing orders through TD Ameritrade (not using SC), I get this pop up message on SC even though I am not using it. I tried turning on sim mode but it still pops up when I am placing orders on thinkorswim. Is it possible to make this go away?


Date Time Of Last Edit: 2014-02-28 17:12:28
imageCapture.PNG / V - Attached On 2014-02-28 17:12:25 UTC - Size: 32.97 KB - 348 views
[2014-02-28 18:26:39]
Sierra Chart Engineering - Posts: 104368
No it is not possible to make it go away. Contact TD Ameritrade and ask them why this is happening. The text of the message which is after "Error:" is from TD Ameritrade.

This is in response to the status of an order being requested by Sierra Chart from the TD Ameritrade system using their HTTP API.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-28 18:27:37

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