Support Board
Date/Time: Mon, 24 Feb 2025 07:20:36 +0000
download of historical market depth data from SC not working
View Count: 807
| [2021-03-03 08:27:30] |
| User12089 - Posts: 365 |
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download of historical market depth data from SC not working at the moment for both CME and Eurex symbols - nothing happens when you invoke the command (i have used it many times before and everything was working)
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| [2021-03-03 15:27:21] |
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Could not be any sudden problem with this data. The data is always available on the servers. And is being maintained. Restart Sierra Chart. Maybe you received incorrect server address.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-03 18:58:50] |
| User12089 - Posts: 365 |
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SC restarted - no change nothing happens when you click on the menu Download Depth Data from Date Time. I also keep reloading the chart after such download (sometimes that was required in the past because no automatic reload was getting triggered), but no luck no trace in the Message Log either all that used to work flawlessly until the beginning of this week (when coincidentally i switched to CQG symbology) Date Time Of Last Edit: 2021-03-03 18:59:06
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