Support Board
Date/Time: Mon, 24 Feb 2025 06:42:31 +0000
new request for more deposits
View Count: 472
| [2021-03-02 23:38:52] |
| User290522 - Posts: 2 |
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hi, I was under impression that sierra charts order routing with trading which was $25 in january wasn't available anymore so I selected ( well I thought I did?) denali exchange data feed of course which appeared to be $20 with the $10.45 cme full data. I assumed with this that I would be trading through my edgeclear acct routing. Apparently I missunderstood? because they are now requesting an additional $40 for this month and I am assuming ? this is for the .10 per side in each contract of sierra charts routing fees and this covers up to 400 sides per trade? Sorry if I am dense but didn't really see any ezplanation on this. If I made a mistake how next month would I choose to go through the edgeclear and I guess pay the extra $5 and avoid the extra .10 on each side of trade but have the order routed through edgeclear ?which as I am learning am trying to avoid at this point extra cost or is there a good reason to keep sierra charts order routing again sorry for not understanding and long question on this - thanks in advance
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| [2021-03-03 06:22:11] |
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because they are now requesting an additional $40 for this month Your broker is requesting this? Not sure why that would be the case. Can you have them explain what this is for.Also we have a new package available, package 11, which includes the Denali Exchange Data Feed which is 10 USD per month more. We will be changing your account over to that, this month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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