Support Board
Date/Time: Mon, 24 Feb 2025 06:38:27 +0000
Account Not Found
View Count: 473
| [2021-03-02 23:30:42] |
| User218360 - Posts: 1 |
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I started trading after a few month layoff and my trading service log gives the message that my account is not found.
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| [2021-03-03 14:27:32] |
| John - SC Support - Posts: 38116 |
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We see that your Sierra Chart Order Routing account is setup through AMP. Two weeks ago, after an incident that TT had, AMP decided to stop support for TT, which meant they stopped support for the Sierra Chart Order Routing Service (which uses TT). AMP should have switched you to CQG. If you do not have any information on this, then you would need to talk to AMP. Once you get the information from AMP about the switch, then you would follow these instructions to get your Sierra Chart connected to the CQG account: TT Based Order Routing Service: TT Interruption | Post: 252374 For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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