Support Board
Date/Time: Mon, 24 Feb 2025 04:07:08 +0000
price for services
View Count: 587
| [2021-03-01 18:44:34] |
| User117072 - Posts: 4 |
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Hello, I would like to inquire about the packages I have enabled on my account. I only need data for Dax futures, including volume ect. in real time. So far I have been paying $ 71 and from this month I can see that I will have to pay $ 96. Do I have additional packages enabled that I do not need? thank you in advance for your help |
| [2021-03-01 21:12:06] |
| John - SC Support - Posts: 38116 |
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For some reason you have the Sierra Chart Exchange Data Feed active, but you do not have any exchanges associated with it. You should deactivate this data feed if you are not going to use it. You can deactivate it here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-01 21:43:50] |
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For some reason you have the Sierra Chart Exchange Data Feed active, but you do not have any exchanges associated with it. You should deactivate this data feed if you are not going to use it. We have done this for you and issued a refund.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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