Support Board
Date/Time: Mon, 24 Feb 2025 07:24:53 +0000
TT to CQG
View Count: 578
| [2021-03-01 17:21:21] |
| Gabor Maly - Posts: 13 |
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Dear Sierra, Last week I was forced to move to CQG order execution from TT Sierra order execution as Advantage Futures was telling me they will charge me $50 USD per month if I decide to stay with TT. I am moving my account to Dormant as I want to be on TT Sierra order execution without any out of the blue charges. But right now I am on CQG with Sierra Denali data feed, however when I load my same daily chart for ES (contiunous contract and symbols converted and Allow Support for Sierra Chart Data Feeds is selected) I only have about max 80 days historical data available. Check all my settings, selected 365 days for the chart but nothing. Could this switch have an effect on how I am configured? Would you have any suggestions what I would need to check? Many Thanks Gabor |
| [2021-03-01 19:29:11] |
| John - SC Support - Posts: 38116 |
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Since you are setup to get your data from the Denali Exchange Data Feed, you should be able to get more data. The first thing to check is that you are using a Continuous Futures Contract. Refer to the information here: Continuous Futures Contract Charts If you are properly setup for a Continuous Futures Contract Chart, then refer to the following for how to get more historical intraday data into your chart: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-01 19:56:03] |
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Follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-02 08:09:25] |
| Gabor Maly - Posts: 13 |
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Thanks John, when I restarted Sierra problem went away I now have all the data. Best Regards Gabor |
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