Support Board
Date/Time: Mon, 24 Feb 2025 07:07:22 +0000
Unable to activate and pay For CME exchange data
View Count: 578
| [2021-02-28 02:36:38] |
| User263664 - Posts: 23 |
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Hello, I recently set up a new account with AMP. I have followed all relevant instructions and signed all needed agreements. I connected the CQGWEBAPI order routing and verified a trading account. I have also funded my Sierra account with enough funds to cover the cost of the CME bundle (although I think I could get the first month free). My problem is when I go to the section to "activate Denali exchange data feed exchanges" I don't get the option to activate (please see attached screenshot). Is this because it's the end of the month and you removed the activate option to avoid confusion, or do I have another problem with my setup?
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Private File Attachment Deleted. |
| [2021-03-01 08:25:58] |
| User263664 - Posts: 23 |
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OK, it seems that AMP needed to activate the exchange for me.
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| [2021-03-01 22:27:32] |
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Yes this is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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