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Date/Time: Mon, 25 Nov 2024 21:40:50 +0000



Sierra Crashing

View Count: 1133

[2014-02-27 11:11:32]
User15451 - Posts: 27
For the first time in the year i have been using Sierra it is now CRASHING completely.

here is the error code

i love your product hopefully these errors can be fixed

Problem Event Name:  APPCRASH
Application Name:  SierraChart.exe
Application Version:  700.0.0.0
Application Timestamp:  530b2609
Fault Module Name:  StackHash_07f3
Fault Module Version:  6.3.9600.16502
Fault Module Timestamp:  52c35a76
Exception Code:  c0000374
Exception Offset:  PCH_21_FROM_ntdll+0x0003C1AC
OS Version:  6.3.9600.2.0.0.768.101
Locale ID:  1033
Additional Information 1:  07f3
Additional Information 2:  07f3d0ab64a9e8d7dd922f60c4237f0f
Additional Information 3:  fc8e
Additional Information 4:  fc8e1f90668f3dd60067d43868fc9a5a


[2014-02-27 15:37:03]
Sierra Chart - Max - Posts: 5731
Do you know if any changes were done to your computer system or Sierra Chart set up before the crashing started? At what point does Sierra Chart crash?
Sierra Chart Support
Date Time Of Last Edit: 2014-02-27 17:20:14
[2014-02-27 17:20:48]
Sierra Chart Engineering - Posts: 104368
We recommend restarting your computer and also referring to help topic 17 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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