Support Board
Date/Time: Mon, 25 Nov 2024 21:40:50 +0000
Sierra Crashing
View Count: 1133
[2014-02-27 11:11:32] |
User15451 - Posts: 27 |
For the first time in the year i have been using Sierra it is now CRASHING completely. here is the error code i love your product hopefully these errors can be fixed Problem Event Name: APPCRASH Application Name: SierraChart.exe Application Version: 700.0.0.0 Application Timestamp: 530b2609 Fault Module Name: StackHash_07f3 Fault Module Version: 6.3.9600.16502 Fault Module Timestamp: 52c35a76 Exception Code: c0000374 Exception Offset: PCH_21_FROM_ntdll+0x0003C1AC OS Version: 6.3.9600.2.0.0.768.101 Locale ID: 1033 Additional Information 1: 07f3 Additional Information 2: 07f3d0ab64a9e8d7dd922f60c4237f0f Additional Information 3: fc8e Additional Information 4: fc8e1f90668f3dd60067d43868fc9a5a |
[2014-02-27 15:37:03] |
Sierra Chart - Max - Posts: 5731 |
Do you know if any changes were done to your computer system or Sierra Chart set up before the crashing started? At what point does Sierra Chart crash?
Sierra Chart Support Date Time Of Last Edit: 2014-02-27 17:20:14
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[2014-02-27 17:20:48] |
Sierra Chart Engineering - Posts: 104368 |
We recommend restarting your computer and also referring to help topic 17 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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