Support Board
Date/Time: Mon, 24 Feb 2025 04:18:22 +0000
[User Discussion] - Rithmic initial data load has 10m of data missing
View Count: 539
| [2021-02-26 09:47:57] |
| samual sprat - Posts: 343 |
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Hi, I'm using Rithmic on my main instance with sub instances. I've haven't got "Allow support for sierra chart data feeds" enabled in Data/Trade Service Setting on my main instance or Sub instances. The issue is that when I first open Sierra the historical data on all my charts is always missing the last 10 minutes of data. Everything before 10m is pulled from the rithmic server fine. Any idea what is causing this? Will "Allow support for sierra chart data feeds" option help fix this? Would it need to be enabled on main and sub instances? Thanks S Date Time Of Last Edit: 2021-02-26 09:50:28
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| [2021-02-26 18:05:32] |
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This is not something we can help with. We are not providing support for Rithmic. We recommend using the Denali Exchange Data Feed for data: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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