Support Board
Date/Time: Mon, 24 Feb 2025 04:31:34 +0000
[User Discussion] - CQG empty trade service log
View Count: 531
[2021-02-25 21:27:41] |
User12089 - Posts: 365 |
switched from SC Order Routing via TT with AMP to CQG with AMP for Order Routing, SC Denali for Data, SC with CQG Web API - that was due to the recent TT cockup and AMP falling out with them everything seems to be working including order submission and execution, however not getting ANY entries/records about that in the SC Trade Service Log - any ideas? Date Time Of Last Edit: 2021-02-25 21:33:17
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[2021-02-25 22:48:21] |
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Make sure the settings are correct: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-02-25 23:40:45] |
User12089 - Posts: 365 |
the link u sent was for the Trade Activity Log - i can see the trades there - no problem the post was about the Trade SERVICE Log and that e.g. Trade Order Submission. Trade Order Modification and Trade Execution records do not appear there AFTER i switched to CQG and in terms of settings i have not changed anything - everything was working before i switched to CQG with respect to entries in the Trade SERVICE Log |
[2021-02-26 08:11:16] |
User12089 - Posts: 365 |
i have now also opened the Trade SERVICE Log manually and although it is binary encoded i could see the detailed order submission, modification and execution messages in it. So therefore some sort of CQG specific filtering is going on when the Trade SERVICE Log is viewed from the SC Window dedicated for that. When i was using the SC ORder Routing i could see all detailed Trade SERVICE Log messages in the App Window dedicated to that. Hence why most likely some sort of CQG related filtering is going on when presenting the CQG Order Routing Messages in the SC Trade Service Log Window - i am asking here, why? |
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