Support Board
Date/Time: Mon, 24 Feb 2025 09:23:30 +0000
Chart loading time
View Count: 818
| [2021-02-24 17:31:54] |
| User645832 - Posts: 99 |
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Hi, my chartbook contains 6 different charts for the same symbol on 6 timeframes. I have a strong PC with a fast disk and enough memory. When I switch from one symbol to another it sometimes takes upto 3-4 seconds to reload the charts. I have noticed that the symbols that I have traded before take longer to load (these are the equities futures - ES, NQ, RTY), while all the other symbols load in less than 1 second. There is also a message popping up announcing the filled orders loading time, which is is most probably the reason for the delay. In the Chart Settings I have chosen "Load Order Fills For Current Day Only", since I don't need the historical order fills, but that did not make a difference in the charts loading speed. Are there any other settings I could change in order to shorten the charts loading timer? Thank you! |
| [2021-02-25 14:18:38] |
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Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.12 - Intraday Data Storage Time Unit. Historical Data Record Time Frame. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-25 16:53:23] |
| User645832 - Posts: 99 |
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ok, I'll do that thank you, I assume it has no affect on the live data. what about loading filled orders? can it be disabled? |
| [2021-02-25 16:54:56] |
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what about loading filled orders? can it be disabled? This is not a problem. The order fills are not loaded if they are not needed in the chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-27 05:59:55] |
| User645832 - Posts: 99 |
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I have followed your instructions, setting Intraday Data Storage Time Unit to 1 Second, deleted the data and download it again. All contracts accept NQ and ES are now loaded faster, what can be the reason I still have to wait approx. 3 seconds each time I switch to NQ / ES? Please advise. |
| [2021-03-01 18:01:31] |
| User645832 - Posts: 99 |
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I would appreciate it if you could assist, NQ (F.US.MNQH21) & ES (F.US.MESH21) now take 5-6 seconds to load, the file sizes are also a lot larger than for other contracts. It must be something with historical orders, please advise how I can solve it! |
| [2021-03-04 15:30:34] |
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That sounds reasonable to us. If you want the loading faster, then look at getting faster computer hardware and a dedicated solid-state drive.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-04 15:30:44
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