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Date/Time: Sat, 09 Nov 2024 23:47:46 +0000



Window Find Symbol - Available Symbols missing in the list of characters.

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[2014-02-27 02:04:51]
2garin - Posts: 184
Window Find Symbol - Available Symbols missing in the list of characters.
What's the problem?

Software version: 1097 | 2014-02-27 12:29:50
Usage end date: 2014-03-19 | 2014-02-27 12:29:50
Enabled for: Sierra Chart Historical Data Service. | 2014-02-27 12:29:50
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-02-27 12:29:50
Active service: CTS T4 | 2014-02-27 12:29:50
Time Zone: +12:00:00 (UTC+12) | 2014-02-27 12:29:50
2014-02-27 12:29:50 Local computer clock time | 2014-02-27 12:29:50
2014-02-27 00:29:50 GMT time | 2014-02-27 12:29:50
2014-02-27 12:29:50 Time zone adjusted time | 2014-02-27 12:29:50
Time difference to server time: 10 seconds. | 2014-02-27 12:29:50
Program path: D:\SierraChart\ | 2014-02-27 12:29:50
Data Files path: D:\SierraChart\Data\ | 2014-02-27 12:29:50
OS Version Number: 6.1 | 2014-02-27 12:29:50

Checking for new symbol settings for cts | 2014-02-27 12:29:50
Symbol settings are up-to-date for cts | 2014-02-27 12:29:51

CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-02-27 12:29:55
CTS FIX - Firm: Dorman | 2014-02-27 12:29:55
Resolved address fix.t4login.com to IP 208.116.215.102 | 2014-02-27 12:30:00
The network socket is connected. | 2014-02-27 12:30:01
Starting SSL connection on the socket. | 2014-02-27 12:30:01
SSL socket is now connected. | 2014-02-27 12:30:03
CTS FIX: Sending the Logon message. | 2014-02-27 12:30:03
CTS FIX: Connected to data and trade server. | 2014-02-27 12:30:05
CTS FIX: Received Account List collateral report. | 2014-02-27 12:30:06
CTS FIX: Subscribing to account: M6615 | 2014-02-27 12:30:06
CTS FIX: Received Account Update collateral report. | 2014-02-27 12:30:07
CTS FIX: Requesting Open Orders for account: M6615 | 2014-02-27 12:30:10
CTS FIX: Received Account List collateral report. | 2014-02-27 12:30:11
CTS FIX: Received Account List collateral report. | 2014-02-27 12:30:21
Current selected Data/Trading service: CTS T4 | 2014-02-27 12:31:05
The above has been sent to support. | 2014-02-27 14:02:14
Sending of the message log was completed. Please read the response that was received. The response was saved to D:\SierraChart\Data\MessageLogAnalysis.htm | 2014-02-27 14:02:17

Date Time Of Last Edit: 2014-02-27 02:14:46
Private File
[2014-02-27 02:13:54]
Sierra Chart Engineering - Posts: 104368
We are not clearly understanding this.

When you select File >> Find Symbol is the list of symbols blank?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-27 02:14:08
[2014-02-27 02:18:04]
2garin - Posts: 184
Yes.

Remove the old version (deleted all directory).
Installed version 1097.
DTS configured similarly.
Live account.

P/S
Quickly. Briefly. Exactly. Thank you!
Date Time Of Last Edit: 2014-02-27 02:36:32
[2014-02-27 02:27:01]
Sierra Chart Engineering - Posts: 104368
Update or Reset the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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