Support Board
Date/Time: Mon, 25 Nov 2024 19:37:56 +0000
Price data incomplete/incorrect
View Count: 1194
| [2014-02-26 16:50:11] |
| User78923 - Posts: 4 |
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I had good data this morning - all price bars were accurate with ETF TNA on hourly chart. Using IB for trading. I used the delete key to erase a chart drawing and all current price bars before midnight disappeared and the current price showing (on the right side - without current bar) is incorrect. I have reloaded the chart several times, created a new chart and issue remains. I have tried daily chart and price bars are correct. Please advise. I cannot have this happening in the middle of my trading day. Earl |
| [2014-02-26 17:07:22] |
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Provide an image of the chart, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image It makes no sense why deleting a chart drawing would have any effect on the price bars. That does not make sense. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-26 19:30:52] |
| User78923 - Posts: 4 |
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See enclosed
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 lost data.jpg / V - Attached On 2014-02-26 19:30:37 UTC - Size: 195.74 KB - 390 views |
| [2014-02-26 19:41:45] |
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You are encountering Interactive Brokers data limitations. Refer to help topic 37 here: http://www.sierrachart.com/index.php?l=doc/helpdetails37.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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