Support Board

Date/Time: Mon, 25 Nov 2024 18:21:51 +0000

The board improvement. Add Thank you and Answered features

[2014-02-26 10:39:40] #1 [Go To First Post]
maxima120 - Posts: 144
I think it will save some traffic and help to avoid unnecessary posts if there was a feature "Thank you". So instead of leaving "concluding posts" like thank you brillian you are the star etc.. People would just click Thank you link and add something visual to the post (some icon to show the appreciation).. I am sure you saw these things on the broad internet forums. The other thing (I guess) would be to add "Answered/Resolved" status for a post (because many posts are support requests not just discussion). So it will be easier for others and for the SC support too (I think) to see if a post is still requires attention (I know SC support has means to see if something require attention but that is something more intrinsic and transparent for the user (I guess that would be a new reply added to a post, but simple Thank you throws this system off :)) So I am saying that would be more efficient and also better for the community to see some green icon next to the post title in the board - to say explicitely this has been resolved. IMO

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