Support Board
Date/Time: Sun, 23 Feb 2025 19:41:19 +0000
Delayed Eurex data feed frozen?
View Count: 627
| [2021-02-17 11:15:03] |
| DF86 - Posts: 14 |
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My Eurex charts havent updated or moved since 1500 last friday, I have tried: Edit > Reload and recalculate Edit > Reload intraday chart No luck, all my other charts ( non Eurex ) are fine with the chart settings I have, I use Denali. Cheers |
| [2021-02-17 13:16:13] |
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We had to switch the delayed feed earlier to our secondary EUREX feed due to an issue with the primary with market depth which interrupted it by 15 minutes. It definitely is operational now. If not, we need to know what symbol you are not seeing updates for. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-17 13:16:49
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| [2021-02-17 14:20:08] |
| DF86 - Posts: 14 |
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FESXH21_FUT_Eurex FGBLH21_FUT_Eurex Theyre the ones that are frozen, I havent checked any other Eurex contracts. |
| [2021-02-17 14:42:57] |
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The problem is you are running an older Sierra Chart version. Update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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