Support Board
Date/Time: Sun, 23 Feb 2025 18:32:37 +0000
Refund for SC
View Count: 639
| [2021-02-16 04:27:17] |
| User143450 - Posts: 12 |
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I activated SC last week only to find out you no longer provide a connection to Rithmic (Rtrater). I won’t be using SC at all. May I have a refund?
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| [2021-02-16 18:08:32] |
| user459212 - Posts: 12 |
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They have Rithmic support if you use an old version and their bridge. And I could have sworn I saw a post where they said they were going to add back Rithmic by the end of this month but I can't find it. That's how I found your post at least..
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| [2021-02-16 18:09:19] |
| user459212 - Posts: 12 |
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Updated Information Regarding Rithmic (Support will continue)
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| [2021-02-16 18:47:59] |
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They have Rithmic support if you use an old version and their bridge. You do not need an older version.Here are the bridge files in order to connect to Rithmic: Rithmic Bridge Files And I could have sworn I saw a post where they said they were going to add back Rithmic by the end of this month but I can't find it. That's how I found your post at least.. It is true that Rithmic themselves is working on a new integration to Sierra Chart using the DTC protocol. We do not know when that would be ready, but it seems to us, based on their progress and knowing what is involved that it should be within 45 days.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-16 18:51:41
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