Support Board
Date/Time: Sun, 23 Feb 2025 18:22:30 +0000
cannot download KOSPI data
View Count: 791
| [2021-02-15 00:43:33] |
| User27711 - Posts: 13 |
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I been trading ES and KOPSI200 thru Interactive brokers. on my new computer, I can get ES data, but not KOSPI200. It says I'm not authorized in red box. it might be symbol problem? I found symbol changed. It's KSH21-KFE, which used to be KSE. Or do I need some new configuration? |
| [2021-02-15 16:21:55] |
| John - SC Support - Posts: 38116 |
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You would need to ask Interactive Brokers what the correct symbol would be to use.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-15 16:46:21] |
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We have asked our data provider about this regarding when using SC Data- All Services. If you are using Interactive Brokers, then we updated the symbol settings for the Historical Daily data to come from IB. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-15 23:11:56] |
| User27711 - Posts: 13 |
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there already symbol KS?##-KFE in the list for KOSPI futures. Isn't it supposed to be the right symbol to use? Anyway, Interactive brokers(IB) symbol for KOSPI futures is 011H. so, I tried 011?##, and It says invalid symbol. now I think I need your further help. |
| [2021-02-16 12:24:29] |
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When using Interactive Brokers, we cannot help with Interactive Brokers symbols. You need to refer to: Interactive Brokers Symbols When using SC Data-All Services, the correct pattern is: KS?##-KFE However, no data is available with that service for this exchange at this time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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