Support Board
Date/Time: Sun, 23 Feb 2025 13:20:29 +0000
sierrachartstudies_64.dll malware
View Count: 587
| [2021-02-14 16:31:19] |
| User876085 - Posts: 14 |
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Hello I am using Sophos anti virus software and it is shutting down Sierra charts. Am able to log in but when I start a a chart book, sierra charts shuts down. If I disable Sophos the chart book loads normally. Went to support board to find out how to correct this problem as indicated on the system notification message. Was not able to find the link to do this on the support board. Can use point me in the right direction or tell me how to correct this problem. Thank you |
| [2021-02-14 16:39:51] |
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Refer to this section and the following subsection: Software Download: Antivirus/Anti-malware Software Flagging Sierra Chart Installer or other Files as Unsafe/Infected Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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