Login Page - Create Account

Support Board


Date/Time: Sun, 23 Feb 2025 13:36:59 +0000



Saving and Loading Service Settings - SC2229

View Count: 706

[2021-02-13 19:09:28]
caligola - Posts: 116
With version 2215 I can load my previously saved Data Source Settings via the list box as explained in the guide
Data/Trade Service Settings: Saving and Loading Service Settings

After that I upgraded to version 2229 there is a new box and I'm not able to do that simple thing

-Under the Saved DTS Configuration
-If I click on [Load] nothing happens except for the Message Log where I read
Data/Trade service configuration not loaded. Name not found: | 2021-02-13 19:55:33.599 *
-If I click on [Save] nothing happens

I used to have several Service Settings saved, available with a simple drop-down list menu

Thank You
[2021-02-13 19:29:53]
caligola - Posts: 116
Problem Solved
I've set the discussion to User Discussion
I'm sorry for my dumbness!!!
please update the image in the guide
for everyone else wondering about the same thing, simply double click the red arrow to see the list box
https://i.imgur.com/hn9JTsL.png
[2021-02-13 21:36:51]
Sierra Chart Engineering - Posts: 104368
Yes you do have to select the "DTS Config" from the drop-down list or manually enter one before clicking the load button.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account