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Date/Time: Sun, 23 Feb 2025 08:49:33 +0000



Eurex data feed not working today ERROR Message

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[2021-02-10 15:08:11]
User525997 - Posts: 20
Today I got the following message for all Eurex products in my workspace:

Download failed
Error downloading historical Intraday data for "symbol"
Historical Data logon error: Data files not set for service.

I have subscribed to the Eurex data feed (SC Data feed) and yesterday all was working fine. The CME products are working fine (Denali feed). I use Interactive Brokers as current selected service.
[2021-02-10 15:20:17]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart, and make sure the symbols are set correctly for the service by using this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service

Let us know if this resolves the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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