Support Board
Date/Time: Sun, 23 Feb 2025 14:44:59 +0000
What to do?
View Count: 493
| [2021-02-10 15:06:37] |
| nicktrader - Posts: 738 |
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At the moment I have subscribed to package#5 (6months) and Denali (CME). EUREX is planned to be added as well. My question is, if I have to change something in the "package settings" and if I activate EUREX this month, do I have to pay the entire fees for the data feed? I assume that under this LINK the EUREX will be offered soon. https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Many thanks |
| [2021-02-10 15:46:10] |
| John - SC Support - Posts: 38116 |
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When the EUREX exchange becomes available (should be tomorrow) you will go to the Denali Exchange Data Feed Exchange Activation page and you will have the EUREX exchange listed there, which can then be enabled. We did release the EUREX last night, but then found a conflict with our existing data connection, so we had to turn off the new feed for today. We should it fixed up tonight. You can view the status at this link: New Upcoming EUREX Full Order Book Data Feed (Now Available!) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-11 13:57:21] |
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You do have to pay for the Denali Exchange Data Feed but for the month of February there will be no cost for the EUREX exchange fee.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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