Support Board
Date/Time: Sun, 23 Feb 2025 08:29:35 +0000
Slow start up!
View Count: 512
| [2021-02-09 16:12:24] |
| User558799 - Posts: 12 |
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Prior to January of this year it seems while using version 2807, I think, whenever I opened the software it seemed to take I would guess about five to ten seconds or so. It seemed to open pretty fast. Now using version 2226 and after January it takes exceedingly long! I didn't notice earlier because I had the software running twenty four hours for about a month. But, now that I updated it and shut it down both the default Chartbook layout and mine take an exceedingly long timed to open. With the Example Chartbook layout this morning I finally took the time to timed it and it took about 10 minutes to clear from a No Response state and another five minutes to load the default layout while trying to connect, download and display the layout. After closing it, and opening my layout it took a similar amount of time. It took about eleven minutes to clear from a No Response error state with a turning hour glass cursor and another four minutes to connect, load the layout and download the data before everything was functional! In all, I think I wasted close to a half hour while waiting on a unresponsive Sierra after the opening bell!
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| [2021-02-09 19:29:09] |
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Refer to help topic 30 for all of the possibilities: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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