Support Board
Date/Time: Sun, 23 Feb 2025 08:39:39 +0000
Blank Windows
View Count: 477
| [2021-02-05 18:12:59] |
| daisy - Posts: 2 |
|
Hi my quote board is not updating even though the rollover codes are up to date. it is showing as 0. The DOM is not updating with data. All other chart windows are blank. How can i solve this problem Jasbir Kaur |
| [2021-02-05 19:17:09] |
| John - SC Support - Posts: 38116 |
|
Most likely you have a mix of old and new symbols. Select Edit >> Translate Symbols to Current Service and see if that resolves your issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-08 15:37:08
|
| [2021-02-08 15:37:57] |
| |
|
Yes the first step is to make sure the symbols are correct by using Edit >> Translate Symbols to Current Service and then let us know if you have any further issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: