Support Board
Date/Time: Sun, 23 Feb 2025 02:32:05 +0000
Data feed
View Count: 428
| [2021-02-02 18:25:37] |
| User280589 - Posts: 18 |
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Hello I am again having issues with my data feed today. On the TPO chart there is data missing between 1430 and 1800, I am only seeing H period, no other data is showing. A period starts at 1430 ET and each period is set to 3o mins so A, B, C, D, E, F, G periods are missing. I have updated my systems but it is still missing. Please help. |
| [2021-02-02 20:05:45] |
| John - SC Support - Posts: 38116 |
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Follow the instructions at the following link to redownload the data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-02 21:24:07] |
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You need to remove the TPO study from the chart and see if there is data in the chart for the time period where you see missing data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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