Support Board
Date/Time: Sat, 23 Nov 2024 02:32:42 +0000
Intraday data errors
View Count: 1726
| [2021-02-02 12:42:10] |
| Vladislav Kravchenko - Posts: 39 |
|
Hello. I have updated the intraday data, but it does not show properly, like there is no info. On the screen Iv provided you - on the left there is a historical data, which I can see and on the right there is no data, but should be intraday one. How to fix it? Software version: 2226 64-bit | 2021-02-02 15:40:54.169 Safe Mode enabled | 2021-02-02 15:40:54.169 Primary Thread ID: 1216 | 2021-02-02 15:40:54.169 Usage end date: 2021-03-05 | 2021-02-02 15:40:54.169 Enabled for: Sierra Chart Historical Data Service. | 2021-02-02 15:40:54.169 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-02-02 15:40:54.169 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-02-02 15:40:54.169 Current selected Data/Trading service: CQG WebAPI | 2021-02-02 15:40:54.169 Custom symbol settings values: disabled | 2021-02-02 15:40:54.169 Chart Update Interval: 500 | 2021-02-02 15:40:54.169 Intraday Data Storage Time Unit: 0 | 2021-02-02 15:40:54.169 Time Zone: +03:00:00 (MSK+03) | 2021-02-02 15:40:54.169 2021-02-02 12:40:54 Local computer time in UTC | 2021-02-02 15:40:54.169 2021-02-02 15:40:54 Local computer time in SC Time Zone | 2021-02-02 15:40:54.170 2021-02-02 12:31:24 Server time in UTC | 2021-02-02 15:40:54.170 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-02-02 15:40:54.170 Program path: E:\1. Programs\SierraChart\ | 2021-02-02 15:40:54.170 Data Files path: E:\1. Programs\SierraChart\Data\ | 2021-02-02 15:40:54.170 OS Version Number: 10.0 | 2021-02-02 15:40:54.170 Locale Setting: C | 2021-02-02 15:40:54.170 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-02-02 15:40:54.172 Allowed protected custom studies: | 2021-02-02 15:40:54.172 CQG WebAPI | Using primary service for historical data for F.US.EU6U20 | 2021-02-02 15:41:00.008 Added historical Intraday data request for F.US.EU6U20 to the queue. | 2021-02-02 15:41:00.008 Intraday data recording state for symbol F.US.EU6U20 is set to download 'Pending'. | 2021-02-02 15:41:00.008 Triggering next historical data download in queue. | 2021-02-02 15:41:00.008 Reloading all charts with filename: F.US.EU6U20.scid | 2021-02-02 15:41:00.008 Added historical Daily data request for F.US.EU6U20 to the queue. | 2021-02-02 15:41:00.008 Triggering next historical data download in queue. | 2021-02-02 15:41:00.009 CQG WebAPI | Using primary service for historical data for F.US.EU6Z20 | 2021-02-02 15:41:00.009 Added historical Intraday data request for F.US.EU6Z20 to the queue. | 2021-02-02 15:41:00.009 Intraday data recording state for symbol F.US.EU6Z20 is set to download 'Pending'. | 2021-02-02 15:41:00.009 Reloading all charts with filename: F.US.EU6Z20.scid | 2021-02-02 15:41:00.009 Added historical Daily data request for F.US.EU6Z20 to the queue. | 2021-02-02 15:41:00.009 CQG WebAPI | Using primary service for historical data for F.US.EU6H21 | 2021-02-02 15:41:00.009 Added historical Intraday data request for F.US.EU6H21 to the queue. | 2021-02-02 15:41:00.011 Intraday data recording state for symbol F.US.EU6H21 is set to download 'Pending'. | 2021-02-02 15:41:00.011 Added historical Daily data request for F.US.EU6H21 to the queue. | 2021-02-02 15:41:00.011 HD Request # 91 | Downloading Intraday chart data for F.US.EU6U20 to the file F.US.EU6U20.scid. Service: cqg | 2021-02-02 15:41:00.011 HD Request # 91 | Performing multistage download. Downloading Minute data first. | 2021-02-02 15:41:00.011 HD Request # 91 | Download start date-time: 2020-06-03 03:00:00.000000. File last date-time: 00:00:00.000000 | 2021-02-02 15:41:00.011 HD Request # 91 | Disabling Intraday chart updating for symbol. | 2021-02-02 15:41:00.011 HD Request # 91 | Error downloading historical Intraday data for F.US.EU6U20. The symbol is unknown to the server. | 2021-02-02 15:41:00.011 HD Request # 91 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EU6U20 | 2021-02-02 15:41:00.011 HD Request # 91 | Completion time: 0s | 2021-02-02 15:41:00.011 HD Request # 91 | Intraday data download complete for F.US.EU6U20. Unique request ID: 48 | 2021-02-02 15:41:00.011 Added historical Intraday data request for F.US.EU6U20 to the queue. | 2021-02-02 15:41:00.011 Triggering next historical data download in queue. | 2021-02-02 15:41:00.011 HD Request # 92 | Downloading Historical Daily chart data for F.US.EU6U20. Starting date: 1971-02-03. Service: cqg | 2021-02-02 15:41:00.012 HD Request # 92 | Requesting historical Daily data for E6U20 starting at 1971-02-02. SC External HD service. | 2021-02-02 15:41:00.012 HD Request # 93 | Downloading Intraday chart data for F.US.EU6U20 to the file F.US.EU6U20.scid. Service: cqg | 2021-02-02 15:41:00.012 HD Request # 93 | Download start date-time: 2020-06-03 03:00:00.000000. File last date-time: 00:00:00.000000 | 2021-02-02 15:41:00.012 HD Request # 93 | Error downloading historical Intraday data for F.US.EU6U20. The symbol is unknown to the server. | 2021-02-02 15:41:00.012 HD Request # 93 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EU6U20 | 2021-02-02 15:41:00.012 HD Request # 93 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-02-02 15:41:00.012 HD Request # 93 | Completion time: 0s | 2021-02-02 15:41:00.012 HD Request # 93 | Intraday data download complete for F.US.EU6U20. Unique request ID: 48 | 2021-02-02 15:41:00.012 Removing historical data download ID 48. | 2021-02-02 15:41:00.012 Real-time Intraday chart data file updates started for F.US.EU6U20 | 2021-02-02 15:41:00.012 Intraday chart data file opened for F.US.EU6U20 | 2021-02-02 15:41:00.012 HD Request # 93 | Enabling Intraday chart updating for symbol. | 2021-02-02 15:41:00.012 Triggering next historical data download in queue. | 2021-02-02 15:41:00.012 HD Request # 94 | Downloading Intraday chart data for F.US.EU6Z20 to the file F.US.EU6Z20.scid. Service: cqg | 2021-02-02 15:41:00.012 HD Request # 94 | Performing multistage download. Downloading Minute data first. | 2021-02-02 15:41:00.013 HD Request # 94 | Download start date-time: 2020-09-02 03:00:00.000000. File last date-time: 00:00:00.000000 | 2021-02-02 15:41:00.013 HD Request # 94 | Disabling Intraday chart updating for symbol. | 2021-02-02 15:41:00.013 HD Request # 94 | Error downloading historical Intraday data for F.US.EU6Z20. The symbol is unknown to the server. | 2021-02-02 15:41:00.013 HD Request # 94 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EU6Z20 | 2021-02-02 15:41:00.013 HD Request # 94 | Completion time: 0s | 2021-02-02 15:41:00.013 HD Request # 94 | Intraday data download complete for F.US.EU6Z20. Unique request ID: 50 | 2021-02-02 15:41:00.013 Added historical Intraday data request for F.US.EU6Z20 to the queue. | 2021-02-02 15:41:00.013 Triggering next historical data download in queue. | 2021-02-02 15:41:00.013 HD Request # 95 | Downloading Intraday chart data for F.US.EU6Z20 to the file F.US.EU6Z20.scid. Service: cqg | 2021-02-02 15:41:00.013 HD Request # 95 | Download start date-time: 2020-09-02 03:00:00.000000. File last date-time: 00:00:00.000000 | 2021-02-02 15:41:00.013 HD Request # 95 | Error downloading historical Intraday data for F.US.EU6Z20. The symbol is unknown to the server. | 2021-02-02 15:41:00.013 HD Request # 95 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EU6Z20 | 2021-02-02 15:41:00.013 HD Request # 95 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-02-02 15:41:00.013 HD Request # 95 | Completion time: 0s | 2021-02-02 15:41:00.013 HD Request # 95 | Intraday data download complete for F.US.EU6Z20. Unique request ID: 50 | 2021-02-02 15:41:00.013 Removing historical data download ID 50. | 2021-02-02 15:41:00.013 Real-time Intraday chart data file updates started for F.US.EU6Z20 | 2021-02-02 15:41:00.013 Intraday chart data file opened for F.US.EU6Z20 | 2021-02-02 15:41:00.013 HD Request # 95 | Enabling Intraday chart updating for symbol. | 2021-02-02 15:41:00.013 Triggering next historical data download in queue. | 2021-02-02 15:41:00.013 HD Request # 96 | Downloading Intraday chart data for F.US.EU6H21 to the file F.US.EU6H21.scid. Service: cqg | 2021-02-02 15:41:00.013 Reloading all charts with filename: F.US.EU6H21.scid | 2021-02-02 15:41:00.015 HD Request # 96 | Performing multistage download. Downloading Minute data first. | 2021-02-02 15:41:00.016 HD Request # 96 | Download start date-time: 2020-12-02 03:00:00.000000. File last date-time: 00:00:00.000000 | 2021-02-02 15:41:00.016 HD Request # 96 | Disabling Intraday chart updating for symbol. | 2021-02-02 15:41:00.016 HD Request # 96 | Requesting historical Minute data. | 2021-02-02 15:41:00.016 F.US.EU6H21 [CBV] 60 Min #3 | Reloading chart. | 2021-02-02 15:41:00.183 F.US.EU6H21 [CBV] 60 Min #3 | Waiting for historical downloads to complete with the IDs: 51, 52, 53, | 2021-02-02 15:41:00.205 F.US.EU6H21 [CBV] #10 | Reloading chart. | 2021-02-02 15:41:00.233 F.US.EU6H21 [CBV] #10 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:00.241 F.US.EU6H21 [CBV] #17 | Reloading chart. | 2021-02-02 15:41:00.243 F.US.EU6H21 [CBV] #17 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:00.251 F.US.EU6H21 [CBV] 240 Min #4 | Reloading chart. | 2021-02-02 15:41:00.265 F.US.EU6H21 [CBV] 240 Min #4 | Waiting for historical downloads to complete with the IDs: 51, 52, 53, | 2021-02-02 15:41:00.292 F.US.EU6H21 [CBV] #15 | Reloading chart. | 2021-02-02 15:41:00.295 F.US.EU6H21 [CBV] #15 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:00.303 F.US.EU6H21 [CBV] #16 | Reloading chart. | 2021-02-02 15:41:00.305 F.US.EU6H21 [CBV] #16 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:00.313 F.US.EU6H21 [CB] #12 | Reloading chart. | 2021-02-02 15:41:00.315 F.US.EU6H21 [CB] #12 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:00.323 F.US.EU6H21 [CBV] #14 | Reloading chart. | 2021-02-02 15:41:00.324 F.US.EU6H21 [CBV] #14 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:00.333 F.US.EU6H21 [CBV] 1 Day #2 | Reloading chart. | 2021-02-02 15:41:00.357 F.US.EU6H21 [CBV] 1 Day #2 | Waiting for historical downloads to complete with the IDs: 49, 51, 52, 53, | 2021-02-02 15:41:00.964 F.US.EU6H21 [CBV] 5 Min #6 | Reloading chart. | 2021-02-02 15:41:00.970 F.US.EU6H21 [CBV] 5 Min #6 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:00.978 F.US.EU6H21 [CBV] 15 Min #11 | Reloading chart. | 2021-02-02 15:41:00.986 F.US.EU6H21 [CBV] 15 Min #11 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:00.994 F.US.EU6H21 [CBV] 1 Min #7 | Reloading chart. | 2021-02-02 15:41:01.001 F.US.EU6H21 [CBV] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:01.010 F.US.EU6H21 [CBV] #13 | Reloading chart. | 2021-02-02 15:41:01.014 F.US.EU6H21 [CBV] #13 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:01.023 F.US.EU6H21 [CBV] 1 PriceChanges #8 | Reloading chart. | 2021-02-02 15:41:01.027 F.US.EU6H21 [CBV] 1 PriceChanges #8 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:01.038 F.US.EU6H21 [CBV] #9 | Reloading chart. | 2021-02-02 15:41:01.047 F.US.EU6H21 [CBV] #9 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:01.056 F.US.EU6H21 [CBV] 60 Min #5 | Reloading chart. | 2021-02-02 15:41:01.059 F.US.EU6H21 [CBV] 60 Min #5 | Waiting for historical downloads to complete with the IDs: 51, 52, 53, | 2021-02-02 15:41:01.082 HD Request # 92 | Receiving historical Daily data for F.US.EU6U20 starting at 2015-09-15 | 2021-02-02 15:41:01.239 HD Request # 92 | Writing historical Daily data to the file F.US.EU6U20.dly | 2021-02-02 15:41:01.239 HD Request # 92 | Bytes received: 65319 | 2021-02-02 15:41:01.250 HD Request # 92 | Received 1260 records from 2015-09-15 00:00:00 to 2020-09-14 00:00:00 (5.0years) and wrote 1260 records for F.US.EU6U20 | 2021-02-02 15:41:01.250 HD Request # 92 | Completion time: 1s | 2021-02-02 15:41:01.250 HD Request # 92 | Daily data download complete for F.US.EU6U20. Unique request ID: 49 | 2021-02-02 15:41:01.250 Removing historical data download ID 49. | 2021-02-02 15:41:01.250 Triggering next historical data download in queue. | 2021-02-02 15:41:01.251 HD Request # 97 | Downloading Historical Daily chart data for F.US.EU6Z20. Starting date: 1971-02-03. Service: cqg | 2021-02-02 15:41:01.251 HD Request # 97 | Requesting historical Daily data for E6Z20 starting at 1971-02-02. SC External HD service. | 2021-02-02 15:41:01.251 HD Request # 96 | Receiving Intraday data for F.US.EU6H21 starting at 2020-12-02 03:00:00.000000 | 2021-02-02 15:41:02.364 HD Request # 96 | Timestamp of first Intraday data file record written: 2020-12-02 03:00:00.000000 | 2021-02-02 15:41:02.367 HD Request # 96 | Received 58256 records from 2020-12-02 03:00:00.000000 to 2021-02-02 15:40:00.000000 (62.5 days) and wrote 58256 records for F.US.EU6H21 | 2021-02-02 15:41:02.369 HD Request # 96 | Completion time: 2s | 2021-02-02 15:41:02.369 HD Request # 96 | Intraday data download complete for F.US.EU6H21. Unique request ID: 52 | 2021-02-02 15:41:02.369 Added historical Intraday data request for F.US.EU6H21 to the queue. | 2021-02-02 15:41:02.369 Triggering next historical data download in queue. | 2021-02-02 15:41:02.369 HD Request # 98 | Downloading Intraday chart data for F.US.EU6H21 to the file F.US.EU6H21.scid. Service: cqg | 2021-02-02 15:41:02.370 Reloading all charts with filename: F.US.EU6H21.scid | 2021-02-02 15:41:02.371 HD Request # 98 | Download start date-time: 2020-12-02 03:00:00.000000. File last date-time: 00:00:00.000000 | 2021-02-02 15:41:02.371 HD Request # 98 | Requesting historical Tick data. | 2021-02-02 15:41:02.371 F.US.EU6H21 [CBV] 5 Min #6 | Reloading chart. | 2021-02-02 15:41:02.464 F.US.EU6H21 [CBV] 5 Min #6 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.472 HD Request # 97 | Receiving historical Daily data for F.US.EU6Z20 starting at 2015-12-01 | 2021-02-02 15:41:02.511 HD Request # 97 | Writing historical Daily data to the file F.US.EU6Z20.dly | 2021-02-02 15:41:02.512 HD Request # 97 | Bytes received: 66134 | 2021-02-02 15:41:02.525 HD Request # 97 | Received 1270 records from 2015-12-01 00:00:00 to 2020-12-14 00:00:00 (5.0years) and wrote 1270 records for F.US.EU6Z20 | 2021-02-02 15:41:02.525 HD Request # 97 | Completion time: 1s | 2021-02-02 15:41:02.525 HD Request # 97 | Daily data download complete for F.US.EU6Z20. Unique request ID: 51 | 2021-02-02 15:41:02.525 Removing historical data download ID 51. | 2021-02-02 15:41:02.525 Triggering next historical data download in queue. | 2021-02-02 15:41:02.525 HD Request # 99 | Downloading Historical Daily chart data for F.US.EU6H21. Starting date: 1971-02-03. Service: cqg | 2021-02-02 15:41:02.525 HD Request # 99 | Requesting historical Daily data for E6H21 starting at 1971-02-02. SC External HD service. | 2021-02-02 15:41:02.525 F.US.EU6H21 [CBV] 15 Min #11 | Reloading chart. | 2021-02-02 15:41:02.554 F.US.EU6H21 [CBV] 15 Min #11 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.571 F.US.EU6H21 [CBV] 1 Min #7 | Reloading chart. | 2021-02-02 15:41:02.580 F.US.EU6H21 [CBV] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.589 F.US.EU6H21 [CBV] #13 | Reloading chart. | 2021-02-02 15:41:02.608 F.US.EU6H21 [CBV] #13 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.617 F.US.EU6H21 [CBV] 1 PriceChanges #8 | Reloading chart. | 2021-02-02 15:41:02.617 F.US.EU6H21 [CBV] 1 PriceChanges #8 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.627 F.US.EU6H21 [CBV] #9 | Reloading chart. | 2021-02-02 15:41:02.638 F.US.EU6H21 [CBV] #9 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.647 F.US.EU6H21 [CBV] 60 Min #5 | Reloading chart. | 2021-02-02 15:41:02.650 F.US.EU6H21 [CBV] 60 Min #5 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.680 F.US.EU6H21 [CBV] 60 Min #3 | Reloading chart. | 2021-02-02 15:41:02.698 F.US.EU6H21 [CBV] 60 Min #3 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.722 F.US.EU6H21 [CBV] #17 | Reloading chart. | 2021-02-02 15:41:02.732 F.US.EU6H21 [CBV] #17 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.741 F.US.EU6H21 [CBV] #10 | Reloading chart. | 2021-02-02 15:41:02.743 F.US.EU6H21 [CBV] #10 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.751 F.US.EU6H21 [CBV] 240 Min #4 | Reloading chart. | 2021-02-02 15:41:02.760 F.US.EU6H21 [CBV] 240 Min #4 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.788 F.US.EU6H21 [CBV] #16 | Reloading chart. | 2021-02-02 15:41:02.794 F.US.EU6H21 [CBV] #16 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.802 F.US.EU6H21 [CBV] #15 | Reloading chart. | 2021-02-02 15:41:02.803 F.US.EU6H21 [CBV] #15 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.811 F.US.EU6H21 [CB] #12 | Reloading chart. | 2021-02-02 15:41:02.812 F.US.EU6H21 [CB] #12 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.821 F.US.EU6H21 [CBV] #14 | Reloading chart. | 2021-02-02 15:41:02.821 F.US.EU6H21 [CBV] #14 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:02.830 F.US.EU6H21 [CBV] 1 Day #2 | Reloading chart. | 2021-02-02 15:41:02.854 F.US.EU6H21 [CBV] 1 Day #2 | Waiting for historical downloads to complete with the IDs: 52, 53, | 2021-02-02 15:41:03.480 HD Request # 99 | Receiving historical Daily data for F.US.EU6H21 starting at 2016-03-01 | 2021-02-02 15:41:03.747 HD Request # 99 | Writing historical Daily data to the file F.US.EU6H21.dly | 2021-02-02 15:41:03.747 HD Request # 99 | Bytes received: 64082 | 2021-02-02 15:41:03.756 HD Request # 99 | Received 1242 records from 2016-03-01 00:00:00 to 2021-02-02 00:00:00 (4.9years) and wrote 1242 records for F.US.EU6H21 | 2021-02-02 15:41:03.756 HD Request # 99 | Completion time: 1s | 2021-02-02 15:41:03.756 HD Request # 99 | Daily data download complete for F.US.EU6H21. Unique request ID: 53 | 2021-02-02 15:41:03.756 Removing historical data download ID 53. | 2021-02-02 15:41:03.756 Triggering next historical data download in queue. | 2021-02-02 15:41:03.756 No download requests in the queue to start downloads for. | 2021-02-02 15:41:03.756 F.US.EU6H21 [CBV] Monthly #18 | Reloading chart. | 2021-02-02 15:41:03.995 F.US.EU6H21 [CBV] Weekly #1 | Reloading chart. | 2021-02-02 15:41:05.441 HD Request # 98 | Receiving Intraday data for F.US.EU6H21 starting at 2021-01-28 15:41:00.008000 | 2021-02-02 15:41:06.977 HD Request # 98 | Timestamp of first Intraday data file record written: 2021-01-28 15:41:00.008000 | 2021-02-02 15:41:06.980 HD Request # 98 | Received 377031 records from 2021-01-28 15:41:00.008000 to 2021-02-02 15:40:54.780005 (5.0 days) and wrote 377031 records for F.US.EU6H21 | 2021-02-02 15:41:07.005 HD Request # 98 | Add time&sales data | Remembered last file record date-time: 2021-02-02 12:40:54.780005 | 2021-02-02 15:41:07.005 Added 21 Time and Sales records to Intraday data file for F.US.EU6H21 after download. | 2021-02-02 15:41:07.005 HD Request # 98 | Completion time: 5s | 2021-02-02 15:41:07.005 HD Request # 98 | Intraday data download complete for F.US.EU6H21. Unique request ID: 52 | 2021-02-02 15:41:07.005 Removing historical data download ID 52. | 2021-02-02 15:41:07.005 Real-time Intraday chart data file updates started for F.US.EU6H21 | 2021-02-02 15:41:07.005 Intraday chart data file opened for F.US.EU6H21 | 2021-02-02 15:41:07.005 HD Request # 98 | Enabling Intraday chart updating for symbol. | 2021-02-02 15:41:07.005 Triggering next historical data download in queue. | 2021-02-02 15:41:07.007 Chart #18 has tagged chart #5 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:07.010 No download requests in the queue to start downloads for. | 2021-02-02 15:41:07.020 F.US.EU6H21 [CBV] 60 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.063 F.US.EU6H21 [CBV] 60 Min #5 | Reloading chart. | 2021-02-02 15:41:07.064 F.US.EU6H21 [CBV] 60 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.112 F.US.EU6H21 [CBV] 60 Min #3 | Reloading chart. | 2021-02-02 15:41:07.112 F.US.EU6H21 [CBV] #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.166 F.US.EU6H21 [CBV] #10 | Reloading chart. | 2021-02-02 15:41:07.167 Chart #1 has tagged chart #5 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:07.181 F.US.EU6H21 [CBV] #17 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.193 F.US.EU6H21 [CBV] #17 | Reloading chart. | 2021-02-02 15:41:07.194 F.US.EU6H21 [CBV] #17 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:07.194 F.US.EU6H21 [CBV] 240 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.203 F.US.EU6H21 [CBV] 240 Min #4 | Reloading chart. | 2021-02-02 15:41:07.204 F.US.EU6H21 [CBV] #15 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.253 F.US.EU6H21 [CBV] #15 | Reloading chart. | 2021-02-02 15:41:07.253 F.US.EU6H21 [CBV] #15 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:07.253 F.US.EU6H21 [CBV] #16 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.254 F.US.EU6H21 [CBV] #16 | Reloading chart. | 2021-02-02 15:41:07.254 F.US.EU6H21 [CBV] #16 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:07.254 F.US.EU6H21 [CB] #12 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.254 F.US.EU6H21 [CB] #12 | Reloading chart. | 2021-02-02 15:41:07.255 F.US.EU6H21 [CB] #12 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:07.255 F.US.EU6H21 [CBV] #14 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.255 F.US.EU6H21 [CBV] #14 | Reloading chart. | 2021-02-02 15:41:07.255 F.US.EU6H21 [CBV] #14 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:07.255 F.US.EU6H21 [CBV] 1 Day #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:07.255 F.US.EU6H21 [CBV] 1 Day #2 | Reloading chart. | 2021-02-02 15:41:07.257 F.US.EU6H21 [CBV] #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:08.097 F.US.EU6H21 [CBV] 5 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:08.113 F.US.EU6H21 [CBV] 5 Min #6 | Reloading chart. | 2021-02-02 15:41:08.114 F.US.EU6H21 [CBV] 15 Min #11 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:08.144 F.US.EU6H21 [CBV] 15 Min #11 | Reloading chart. | 2021-02-02 15:41:08.145 F.US.EU6H21 [CBV] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:08.158 F.US.EU6H21 [CBV] 1 Min #7 | Reloading chart. | 2021-02-02 15:41:08.159 F.US.EU6H21 [CBV] 1 PriceChanges #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:08.169 F.US.EU6H21 [CBV] 1 PriceChanges #8 | Reloading chart. | 2021-02-02 15:41:08.170 F.US.EU6H21 [CBV] #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:08.183 F.US.EU6H21 [CBV] #13 | Reloading chart. | 2021-02-02 15:41:08.184 F.US.EU6H21 [CBV] #13 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:08.184 F.US.EU6H21 [CBV] #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-02 15:41:08.184 F.US.EU6H21 [CBV] #9 | Reloading chart. | 2021-02-02 15:41:08.185 Chart #2 has tagged chart #11 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:08.197 Chart #2 has tagged chart #3 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:08.197 Chart #2 has tagged chart #4 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:08.197 Chart #2 has tagged chart #5 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:08.197 Chart #2 has tagged chart #6 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:08.197 Chart #2 has tagged chart #7 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:08.197 Chart #2 has tagged chart #8 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:08.197 F.US.EU6H21 [CBV] 60 Min #5 | Reloading chart. | 2021-02-02 15:41:08.234 F.US.EU6H21 [CBV] 1 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:08.366 F.US.EU6H21 [CBV] 5 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:08.406 F.US.EU6H21 [CBV] #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:08.477 F.US.EU6H21 [CBV] 60 Min #3 | Reloading chart. | 2021-02-02 15:41:08.493 F.US.EU6H21 [CBV] #10 | Reloading chart. | 2021-02-02 15:41:08.566 F.US.EU6H21 [CBV] #17 | Reloading chart. | 2021-02-02 15:41:08.591 F.US.EU6H21 [CBV] #17 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:08.600 F.US.EU6H21 [CBV] 240 Min #4 | Reloading chart. | 2021-02-02 15:41:08.601 F.US.EU6H21 [CBV] 1 Day #2 | Reloading chart. | 2021-02-02 15:41:08.677 F.US.EU6H21 [CBV] #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.140 F.US.EU6H21 [CBV] #14 | Reloading chart. | 2021-02-02 15:41:10.154 F.US.EU6H21 [CBV] #14 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.162 F.US.EU6H21 [CB] #12 | Reloading chart. | 2021-02-02 15:41:10.163 F.US.EU6H21 [CB] #12 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.174 F.US.EU6H21 [CBV] #16 | Reloading chart. | 2021-02-02 15:41:10.181 F.US.EU6H21 [CBV] #16 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.191 F.US.EU6H21 [CBV] #15 | Reloading chart. | 2021-02-02 15:41:10.192 F.US.EU6H21 [CBV] #15 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.202 Chart #2 has tagged chart #11 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.247 Chart #2 has tagged chart #3 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.247 Chart #2 has tagged chart #4 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.247 Chart #2 has tagged chart #5 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.247 Chart #2 has tagged chart #6 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.247 Chart #2 has tagged chart #7 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.247 Chart #2 has tagged chart #8 for full recalculation. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.247 F.US.EU6H21 [CBV] 5 Min #6 | Reloading chart. | 2021-02-02 15:41:10.264 F.US.EU6H21 [CBV] 15 Min #11 | Reloading chart. | 2021-02-02 15:41:10.283 F.US.EU6H21 [CBV] 1 Min #7 | Reloading chart. | 2021-02-02 15:41:10.303 F.US.EU6H21 [CBV] 1 PriceChanges #8 | Reloading chart. | 2021-02-02 15:41:10.323 F.US.EU6H21 [CBV] #9 | Reloading chart. | 2021-02-02 15:41:10.352 F.US.EU6H21 [CBV] #13 | Reloading chart. | 2021-02-02 15:41:10.371 F.US.EU6H21 [CBV] #13 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.383 F.US.EU6H21 [CBV] 5 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.465 F.US.EU6H21 [CBV] 1 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.492 F.US.EU6H21 [CBV] #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-02 15:41:10.564 F.US.EU6H21 [CBV] 60 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.569 F.US.EU6H21 [CBV] 240 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.580 F.US.EU6H21 [CBV] 60 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: 4.1. Euro FX (6E).Cht | 2021-02-02 15:41:10.732 Opened cached Intraday file: E:\1. Programs\SierraChart\Data\F.US.EU6H21.scid. Thread ID: 13684 | 2021-02-02 15:41:11.127 Saved Chartbook: 4.1. Euro FX (6E).Cht. Time: 0.0330 seconds. | 2021-02-02 15:41:53.980 Delete all data and dowload do not help. |
 1. Intraday false data.png / V - Attached On 2021-02-02 12:40:17 UTC - Size: 205.51 KB - 356 views |
| [2021-02-02 21:17:37] |
| |
|
You cannot use CQG historical data. It is simply unacceptable and does not work well and we do not provide any support for it. Refer to: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG You need to activate the Denali Exchange Data Feed for proper data following the instructions here: Denali Exchange Data Feed We can help you get the data feed activated. Just let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-02 21:24:44] |
| Vladislav Kravchenko - Posts: 39 |
|
But it was working some months before. Since when it is not working anymore? I am a client of AMP Futures and I am charged for CQG data every month with 31$. What should I do now to have full chart information? |
| [2021-02-02 21:59:12] |
| |
|
Since January 1: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG CQG data is simply unacceptable and does not work well. You need to use the Denali Exchange Data Feed. Denali Exchange Data Feed Also be aware we have new Service Packages (beginning with 10) which include this data feed: Description of Service Packages and Pricing But these are not yet available through AMP. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-02 22:12:20] |
| Vladislav Kravchenko - Posts: 39 |
|
That is inconvenient. Before this I was paying 31$ and nothing else. Now I need to pay 20$ for Denali + 30$ data feed... |
| [2021-02-02 22:22:33] |
| |
|
Yes you will pay 20 USD/month plus whatever the CME exchange fee is. Also read about this information here regarding the new packages which we are releasing which include this data feed: Important Notice: Price Standardization Plan Effective March 1, 2021 | Denali Data Feed And this is not inconvenient. This is an incredibly good deal. There is no reason for any complaint or issue whatsoever. For example, why is it ok to pay the CME $30 a-month and yet the most critical component of what you are using which is Sierra Chart, is only $20. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-02 23:11:46
|
| [2021-02-03 08:48:58] |
| Vladislav Kravchenko - Posts: 39 |
|
I was paying for quotes only and now you want charge from me 20$ which is not ok.
|
| [2021-02-03 09:36:15] |
| |
|
Sierra Chart is not a free program. And it is very inexpensive with what we charge for it. We are standardizing the pricing as explained here: Important Notice: Price Standardization Plan Effective March 1, 2021 | Denali Data Feed I was paying for quotes only This is not really true. Effectively what you were paying was more like a license type fee from the exchange. You were not paying for market data and not reliable and long-term historical data. What we recommend you do is cancel the CME full market depth exchange fee and go to their top of book which is 3 USD per month.So you have to look at what you are willing to pay per month and make the necessary adjustments. And that is going to be with the CME fee. You should want to pay us more and pay the CME less. And if you have a complaint about CME fees, then complain to them. It is not proper to complain to us when the CME is charging multiple times more than Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-03 09:38:23
|
| [2021-02-03 10:50:50] |
| Vladislav Kravchenko - Posts: 39 |
|
Where is the prove that the data was not reliable? I did not have any problems with historical data with CQG. Sierra Chart simply whats to make money on customers. I was happy to have data from CQG and not paying extra for the platform being AMP customer. Now I need to pay for Sierra and for CME. You better not talk with me with this manner, but give an advice how to make a bundle of purchase with the less price possible for customer. |
| [2021-02-03 11:23:01] |
| |
|
Where is the prove that the data was not reliable? I did not have any problems with historical data with CQG.
This is because it in the past , before January 1, 2021, the data was never coming from CQG! It was coming from our own systems. All of this is explained here:Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG So the proof, that CQG is data is "not reliable" is this thread that you have started. We had a look at the log file again, and basically what we see the problem is in your case is that you do not have access to historical data for expired contracts. We have made this very clear in our notice linked above. So you can see how high quality, advanced and complete our historical and market data systems are as compared to CQG. Now you are facing the reality of what CQG is. It is not what anyone has thought. You better not talk with me with this manner, but give an advice how to make a bundle of purchase with the less price possible for customer.
We are giving our customers excellent prices.. Sierra Chart simply whats to make money on customers. I was happy to have data from CQG and not paying extra for the platform being AMP customer. Now I need to pay for Sierra and for CME.
So it is ok for the exchange, brokers, and CQG and governments to be earning huge amounts of money, and us to be picking up pennies. And yet Sierra Chart is one of the most important parts of what you are using. Think about what you are saying and instead face practical reality. It does not make sense what you are saying. We work very hard to make Sierra Chart a good product and we have expenses, and we are taking on even greater expenses in order to provide more data feeds to users. All high quality. And we are are the cheapest in the industry with what we are offering. Now you can see how CQG is nothing more than a substandard system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-03 11:41:30
|
| [2021-02-03 11:23:39] |
| |
|
It is precisely all of this discussion is the reason and motivation, why we contemplate completely withdrawing support for CME data through CQG , unless if users are are professionals and they have to pay the exchange fees through their broker. Do not worry, we are not actually planning this. We have a different way of approaching this. Instead we are including our data feed by default with our packages and we will just make it clear that there is no reason to be using CQG data if you need CME Group data or EUREX data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-03 11:52:07
|
| [2021-02-03 11:47:49] |
| Vladislav Kravchenko - Posts: 39 |
|
Ok. If I pay for Denali - is it like just a license buy and I need to purchase also quotes from CME? Is it possible to make that purchase for CME a bit cheaper than 30$. To pay 20$ for Denali (as I see it through AMP subscription) is ok. But if you say, that Sierra providing high quality quotes already, why should I pay additional 30$ to CME then? |
| [2021-02-03 12:18:08] |
| |
|
As we said before you can contact your broker and then have the exchange fee reduced to 3 USD per month for top of book data through the CME. Another alternative is to install another copy of Sierra Chart and use the Sierra Chart Historical Data Service for longer-term charting. Sierra Chart Historical Data Service But actually your Sierra Chart account still does not even have access to this. You would still have to be on our standard pricing which is 26 USD per month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-03 12:19:04
|
To post a message in this thread, you need to log in with your Sierra Chart account: